Features
AI Voice Calls, WhatsApp Reminders and Promise Tracking
AI voice calls and WhatsApp payment reminders are only half of what recovers money. The other half is the system underneath: promise-to-pay tracking, conversation memory across every call, configurable escalation, and the weekly reports that tell an owner where the cash is stuck. Here is everything PraecisAI does.
Every channel your collections team would use
One outstanding upload drives all of them, on the schedule you configure.
AI voice calls in Hindi and English
Natural, conversational calls that explain the outstanding, handle the usual objections, take a promise to pay and log the response. Not recorded playback, which is why parties respond to it the way they respond to a person.
WhatsApp payment reminders
Personalised with party name, bill numbers and due amount, sent in bulk with read receipts tracked. Message tone changes automatically with the recovery stage the party is in.
Branded PDF statements
A professional outstanding statement generated per party and delivered over WhatsApp, listing every open bill with its own age. It gives the buyer something concrete to hand to their own accounts team.
Live call transfer to your accountant
When a party disputes an amount or asks for a human, the call transfers straight through, with an instant WhatsApp briefing so your accountant knows the context before they answer.
The intelligence underneath
This is what separates PraecisAI from an automated dialler running a script.
Conversation memory
Every call carries the full history and summary of previous calls with that party. No customer repeats themselves, and no promise gets lost between two conversations.
Promise-to-pay tracker
Every commitment is logged with its date. The follow-up call is scheduled automatically for that date, or after the grace period you set for that stage.
Four-stage smart segmentation
Parties move through Soft Reminder, Follow-up, Strong Follow-up and Escalation based on day-ranges you set. Ageing is calculated per bill with credit notes netted off.
Configurable grace periods
Give a party entering Soft Reminder more slack than one deep in Escalation. PraecisAI applies your rule automatically on every call, without anyone having to remember it.
Reports built for every role
Delivered automatically each week to the people who need them.
Positive Response
Every party responding well to outreach this week, so your team knows where a human follow-up will actually land.
Negative Response
Repeated non-pickups, broken promises, disputes and hostile replies, surfaced together rather than buried in call logs.
Promise to Pay
Every commitment made, with the date it was made for, so nothing depends on somebody remembering a phone call.
Escalation Report
Accounts past your value or ageing threshold, delivered to the owner and the accountant while recovery is still realistic.
Payment Summary
Which stage and which segment your cash is actually coming from, so you can tune the ladder rather than guess at it.
Live recovery dashboard
Real-time ageing breakdown, recovery rate and party-level status, updated as calls and messages go out.
Feature questions
- Which languages do the AI voice calls support?
- Hindi and English currently, with more Indian languages planned.
- Can we use only WhatsApp and skip the calls?
- Yes. Channels and cadence are configured per business, so you can run WhatsApp reminders and statements without voice calls if you prefer.
- Do the PDF statements carry our branding?
- Yes. Statements are generated with your business branding and list each open bill with its own ageing.
- Can specific parties be excluded from automated contact?
- Yes. Any party can be marked as excluded from automated calls and messages while still appearing in your ageing and reports.
See PraecisAI recover a payment, live
Watch an AI voice call, a WhatsApp reminder and a branded statement go out on a real dashboard.