AI Calling Agent
AI Calling Agent for Payment Recovery in India
PraecisAI is an AI calling agent that calls your B2B debtors in Hindi and English, logs every response, sends WhatsApp reminders with branded statements, and transfers disputes live to your team — automatically, at scale, without adding headcount.
10 min
Time to go live from data upload
Hindi + English
AI calling agent languages
4 stages
Configurable escalation ladder
Why manual calling fails at scale
The follow-up problem in B2B collections is not one of intent — it is one of capacity. Here is where manual calling breaks down.
Your accounts team cannot call everyone
A two-person accounts team managing 300 open accounts cannot call every debtor every week. Calls happen for the biggest accounts only, and the long tail ages quietly.
Human callers get inconsistent results
The quality of a follow-up call depends on who makes it, when they make it, and how tired they are. An AI calling agent delivers the same disciplined script every time.
Promising to call and not calling is worse than not calling
A debtor who gets a call on day 30, hears nothing on day 60, and gets called again on day 90 learns that your follow-up system has gaps. They optimise for those gaps.
Language barriers slow down resolution
A buyer who is more comfortable in Hindi than English will delay rather than engage in a language they find difficult. Most human calling teams cannot cover both fluently.
How the AI calling agent works
Four steps from outstanding data to recovered cash — all automated, all configurable.
Upload your outstanding ledger
Import from Excel, CSV or Tally. The AI calling agent ingests your outstanding list, calculates ageing per bill, and builds its call queue in minutes.
AI calls each debtor in their preferred language
The agent calls in Hindi or English, introduces itself as calling on behalf of your business, confirms the outstanding amount, and asks for a payment commitment or date.
Sends a WhatsApp reminder with your branded statement
Every call is followed by a WhatsApp message with a PDF ledger statement showing exactly which bills are open, so the buyer has everything they need to pay.
Transfers disputes and escalations live to your team
When a debtor raises a dispute or escalation, the call transfers live to your accountant with an instant WhatsApp briefing on what was said — so nothing falls through the cracks.
Frequently asked questions
- What is an AI calling agent for payment collection?
- An AI calling agent is software that automatically calls your B2B debtors, delivers a configurable follow-up script in Hindi or English, logs the response, sends a WhatsApp reminder, and escalates disputes or high-value accounts to a human. It replaces or augments the manual calling done by your accounts team.
- Can debtors tell the call is automated?
- The AI introduces itself as calling on behalf of your business, which is accurate and transparent. Most callers engage with it as they would with any collections call — because it answers questions, logs responses, and takes next steps like a trained human caller would.
- What languages does the AI calling agent support?
- Currently Hindi and English, including code-switching mid-conversation. Regional language support is on the roadmap. The language used can be set per account or detected automatically from the debtor's response.
- What happens when the AI cannot resolve the call?
- Disputes, escalations, and calls where the debtor requests a human are transferred live to your designated team member. The transfer comes with an instant WhatsApp briefing so your team is never walking in cold.
- How is this different from a robocall or IVR?
- Unlike a robocall or IVR, the AI calling agent carries on a real conversation — it listens to what the debtor says, responds to questions, handles objections, logs a promise-to-pay date, and adapts its tone based on the ageing stage of the account.
- How quickly can we go live?
- Upload your outstanding ledger, configure your escalation stages and call windows, and the AI calling agent is running within 10 minutes. No engineering work needed on your end.
Keep reading
AI Collections Agent
How the full collections workflow — calls, WhatsApp, statements — fits together.
How it works
The four automated steps from outstanding data to recovered cash.
Industries
Textile, pharma, hardware, manufacturing — industry-specific configurations.
AI Calling Agent vs Human Telecaller
Side-by-side comparison of AI and human collections calling.
See the AI calling agent work on a real ledger
Open the live demo dashboard and watch an AI call, a WhatsApp reminder and a branded statement go out in real time.